Breaking the bad news

This could not be more relevant than now. And the plot of this whole article comes from medical profession. We have seen this happenning all the time around us.

http://blogs.hbr.org/cs/2011/02/how_i_learned_a_system_for_spe.html?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed:+harvardbusiness+(HBR.org)

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